Fast5: Q&A with 72Point.US’s Vice President of Strategy & Client Services Mindy Gibson

Fast5: Q&A with 72Point.US’s Vice President of Strategy & Client Services Mindy Gibson
June 10, 2016 Denise Hutchins

Bill Gates was right. Content is king.

It’s been 20 years since Bill Gates published his infamous “Content is King” essay on Microsoft’s website, accurately predicting “…content is where I expect much of the real money will be made on the Internet, just as it was in broadcasting.” Today, content marketing firms like 72Point are engaging audiences, inspiring earned media and creating points of entry to businesses everywhere.

We recently caught up with 72Point’s Vice President of Strategy & Client Services Mindy Gibson and asked her about the process of creating content and feeding the media beast.

Why should infographics be a part of my strategy?

It’s actually not about whether infographics should exclusively or specifically be included in your strategy. It’s about the broader category of visual assets – and the “why” is digital media demand. Each visual type – infographic, video, animation or interactive -contributes to digital news outlets’ success metrics, such as dwell time. Some outlets require stories be accompanied by videos because they enable pre-roll ad insertion.

Visual assets help sell the content story of the story too, as it tells the story from multiple angles and can determine which outlets you’re pitching, and what your budget can support. We advise all our clients that integrating visuals increases the likelihood their story will get picked up, and the absence of visuals decreases their chances.

How can a PR poll be used to increase brand awareness?

A PR survey is first and foremost about news generation, with earned media as its primary goal. A survey-supported news story is therefore no different in its role increasing brand awareness than any other type of earned media initiative. The better the concept behind the story, the more media earned. Surveys have the advantage of being conversation starters. The more talk-ability, the more “legs” the story will have with other media outlets and, so importantly, as part of the social conversation.


Are PR surveys only for earned media news generation or do they have paid media applications?

While PR surveys have been traditionally used for earned media coverage, the basic principles can certainly be applied to creating paid media content.  The results of a compelling survey with reference to brand but not banging readers over the head with brand help branded content and other paid advertising feel less “branded” which is a good thing. One thing we’ve learned with the growth of paid media is that consumers do not want to be “sold to”.  They want to be informed, entertained and engaged but not sold. This is particularly true for younger consumers. Research is informative, and if done well, the results can be entertaining and engaging. We see our clients reaching to us more often for content to support paid media initiatives, and can track social media shares resulting directly from the story and assets and provide that information in our post-project coverage books but we don’t dissect it nor do we track the social media initiatives our clients control using the same content.

Is email still relevant in the age of social media?

At the risk of giving my age away, I am not a millennial and so grew up in business before social media had business applications and long before it had any life application at all.  Without intended reference to any current political story, in a business setting, email is absolutely relevant. Email is how I communicate regularly with colleagues and clients of ALL ages and generations. It is still the most efficient, effective and private method of business communication – if anything is actually really private. I do not foresee myself IM’ing business communications. That said, the use of email for social communication is already irrelevant to younger adults and future business applications of email may not be far behind – whether I like it or not.

Mindy Gibson is a Boston University grad, and a strategic and creative media executive with domestic, multicultural and global content and communications experience in charge of strategy and client relations at 72Point.US.

About Fast5:

This is a feature of PRSA Boston’s Hot Topics blog. The expert subject is someone who is clearly in
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Disclaimer: The views and opinions expressed in this article are those of the author or the individual being interviewed and do not necessarily reflect the official policy or position of PRSA Boston, PRSA National, staff or  board of directors of either organization. 


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