March 7, 2016
This month, PRSA Boston’s theme has been cause and marketing partnerships, and if anyone knows about the B2B sponsorship game in Boston it’s HubSpot. The company’s annual event, “INBOUND,” is one of the most anticipated motivational and educational experiences in the city, drawing over 14,000 attendees in 2015.
We interviewed Nathaniel Eberle, (@ThanEberle) director of PR and brand at HubSpot, who for over his 18 year career, has built and executed publicity and digital media programs for emerging technology companies and global brands. Before arriving at his current position at HubSpot in early 2015, he worked for Weber Shandwick, Tufts University and Racepoint Group.
1. How do you keep up-to-date with what’s new in the sponsorship industry?
When we look at what’s going on in the industry, we pay close attention to the biggest events, and specifically how companies use those opportunities to really break the mold and provide a top-notch, memorable attendee experience. We love seeing brands that take chances with their sponsorships, because it provides great inspiration to us when we go to tailor experiences of our own, whether through sponsorships or through our own hosted events.
2. Tell us about an important trend you think will impact the corporate sponsorship market this year.
I think we will continue to see the rise of creativity. While opportunities like branded wifi, goodie bags, and logo’d banners will never disappear, attendees don’t really derive much value from these in relation to the sponsoring company. They’ve become ubiquitous among a sea of sponsors. Brands will start to see some real return on their dollars when they aim to “wow” attendees with unique experiences that add serious value to the event and add surround-sound experiences through social media. Even though it takes some extra brainpower (and maybe a little extra dough) to create a tailored sponsorship, the return will be much higher for meaningful and memorable experiences than for an otherwise standard sponsorship.
3. What factors are most important to you when weighing decisions about who to sponsor?
When we’re deciding whether or not to sponsor an event we take a close look at what our dollars are affecting and how big an effect they will have. Partnerships with our technology partners or agencies are often mutually beneficial because of the large area of overlap in our goals, and can be especially valuable when they’re in our hometown (or the home region of another HubSpot office). For example, we recently sponsored a Startup Pitch-off event by TechCrunch here in Boston, featuring the launch for our new program, HubSpot for Startups. Because many attendees were from startups themselves, they were able to get a ton of value from our presence, and on the flip side, HubSpot’s new program got some valuable face time in front of its target demographic.
One exception to the above is in regions where trade shows are THE place to convene and do business. A great example is the upcoming DMEXCO event in Germany — while we tend not to invest in trade shows, for our industry, this particular event is the must-attend (and expected) event in Germany. When we’re deciding whether or not to sponsor an event we take a close look at what our dollars are affecting and how big an effect they will have. Partnerships with our technology partners or agencies are often mutually beneficial because of the large area of overlap in our goals, and can be especially valuable when they’re in our hometown (or the home region of another HubSpot office).
4. How do you know when a sponsorship has been successful (or not) and has been worth the investment? Are there certain metrics you prefer to track?
As we all know, sponsorships can be hard to track because it’s not always about lead generation (which would be easy to measure). Instead, it’s often about building brand awareness or supporting a cause. While we have tools to measure brand awareness overall, drilling down to the marginal return for a specific sponsorship can be difficult or impossible. That’s why we usually look for sponsorship opportunities that are tied to thought leadership (speaking), as it ensures we can get up on the stage, where the impact is one-to-many and much greater than from a booth or table (which is very much one-to-one). It’s much the same when we’re sponsoring an event that supports a cause — we always try to get up onstage and talk about why that cause is important to HubSpot, and really get that messaging across in a meaningful, one-to-many way.
5. What is your “must-attend” conference, trade show, expo, event or meeting of the year?
Naturally, our “must-attend” event is INBOUND, HubSpot’s annual event here in Boston where the inbound movement meets up to learn and grow every year. In 2015, we saw over 14,000 registered attendees, and hosted content ranging from heartfelt with The Malala Fund to hilarious with Amy Schumer. With over 250 sessions and hundreds of hours of content for attendees, it’s our chance to provide a really great opportunity for like-minded brands to showcase their messages – in innovative ways – as sponsors of the event.
Join us on Tuesday, March 15th, as PRSA Boston hosts a webinar training session for corporate brand, marketing and PR managers on how to negotiate and design a corporate sponsorship. It’s free, so register today!
About FAST 5
This is a new feature of PRSA Boston’s Hot Topics blog page. The expert subject is someone who is clearly in demand, on the go, and nailing them down for a conversation is about as easy as … winning Powerball at $1.5 billion! But we know leaders like to share, so check back for insights, wisdom, author’s books about to hit the stands and other valuable tips. @prsaboston #prsabos
Do YOU have a candidate for a FAST 5 interview? Email: Joshua Milne at email@example.com and pitch your subject expert!
October 9, 2015
“Devices turn the offline world into the online world.”
Chris Penn said that at a recent PRSA Boston event I attended and it stuck with me. It happened after a conversation around measurement and website analytics, and how that may translate to foot traffic for brick and mortar stores.
Is that measurable, too?
Yes. Because our smartphones, tablets and other devices make it so. With GPS tracking and location-based services, our devices can be a stalker’s… err, I mean, marketer’s dream!
Chris gave a good example to illustrate this:
Let’s say you’re walking around the mall. Your phone would be constantly trying to find a WiFi signal to connect to. Even if it doesn’t connect, each time it pings out a WiFi request, it’s revealing your location. And, by tracking that, it’s possible to monitor your movements as you walk around the first floor of the mall, and then the second floor, and then past the food court, and then into an athletic goods store, and so on and so forth.
This is what marketers can use to trigger specific ads – for that delicious food-court pizza perhaps, or what could be your next great pair of running shoes. And, with all that trackable data (generated by the WiFi ping attempts), the offline world can be measured just like the online world. Now, foot traffic to physical stores can finally be measurable in much the same way as website visits – and, more importantly, as they relate to marketing ads triggered by such geolocation data and seo services with https://indexsy.com/ to promote the product or brand.
This can help marketers demonstrate ROI or find ways to adjust campaigns to make them more effective.
Of course, there are other forms of traffic counters in physical stores, but this example really highlighted the ability to merge the offline world with the online world with usable, measurable data for effective marketing measurement.
This post was first published by Meredith L. Eaton on March Communications’ blog, M+PR Nonsense, and may be viewed here: http://www.marchpr.com/blog/pr/2015/09/measuring-offline-world-marketing/.
April 3, 2014In Marketing on
Last weekend, I was out with some friends and, as is often the case in Boston, we ran into some people we sorta knew. Soon our groups merged around a table. After a few minutes, the inevitable happened; I was asked what I do and replied: “I work at an integrated marketing agency.”
Eyes blinked blankly, someone far off exhaled a charitable, “Nice.” And, of course, I then rambled into an explanation of my job, but already I had lost them. They were on to inspecting the beer list.
Which brings me to my question: What is so darn mystifying about integrated marketing?
And as something so many people find nebulous and vague, integrated marketing is gaining momentum; when it’s done well, it influences most of us. So let’s try to break this down, over time.
Here’s a chart I did not make, but thank Google Trends for. Using the tool, I pulled up web searches for interest in “integrated marketing.” What I found was a little surprising. For what I would consider a buzzword(s), the term has actually lost its share of popular interest over the past 10 years. While I’m sure the number and frequency of people using Google has increased since 2005, the term has failed to hold its own ground.
Now, let’s compare the search term “integrated marketing” to its share of news-related searches over time:
Boom. There’s the buzz. Despite an overall decline in Google user’s “interest” in integrated marketing, the number of uses of the term in the news has increased sharply since 2012, with numbers from before 2009 at a literal flat-line.
So what does this tell us? Well, I think it means a number of things but one could be that marketers are the only people actually buzzing about integrated marketing, while our audiences continue to Google cat videos (myself included). We’ve done a good job of putting it out there, but a less than great job of, well, integrating it into the conversation at a bar, on Google, Twitter, or elsewhere.
To better understand what the conversation actually is right now, I used Taxgedo and created the word cloud below. It’s a collection of all the top terms that come up when people search for “integrated marketing,” ranked by word size. Throwing away the search words themselves, you end up with top terms like: development, communications, application, innovation, solutions, strategies, brand, unified, consistent, and social.
This tool offers a good snapshot of the ways and means of integrated marketing, as well as its results. But what it doesn’t do is make sense of these things. It’s a giant, knotted ball. It’s integrated. It’s the blank stare and awkward-silence, illustrated.
The mish mosh of words that come up reminds us of the simple fact that it takes (at least) two to integrate. And, if this is the case (and I mean, it is) then let me hypothesize that the confusion comes from simply not knowing the ingredients of integration, which therefore makes it harder to imagine the results and payoffs (read: return on investment).
In this series, I’ll tackle these questions to not only get us closer to answers, but also to solutions. I’ll conduct interviews, read your comments, and probably find some more charts, graphs, and clouds along the way. I hope you’ll join me.
To be clear, the numbers on the graph represent how many searches have been made for the term in relation to total number of searches. A downward sloping line means that the term’s overall cut of the search pie is smaller, not necessarily that it was Googled less. For more, visit https://support.google.com/trends/answer/4355164?hl=en