Communications Strategist, External Relations

Communications Strategist, External Relations
January 9, 2023

Website Federal Reserve Bank of Boston Federal Reserve Bank of Boston

Public Service that Makes a Difference

As part of the United States central bank, the Federal Reserve Bank of Boston works to promote sound growth and financial stability in New England and the nation. We contribute to communities, the region, and the nation in a number of ways – by conducting economic research, participating in monetary policymaking, supervising certain financial institutions, providing financial services, playing a leadership role in the payments industry, and supporting economic well-being in New England communities through a variety of regional economic development efforts.

A requirement of this position is that the employee must be fully vaccinated against COVID-19 or qualify for an accommodation from the Bank’s vaccination policy; individuals who are unable to be vaccinated due to a medical condition or sincerely held religious belief may request an accommodation from the Bank.

This job is eligible for a hybrid schedule with some on-site work expected.

This position requires a cover letter as part of your application materials.

Reporting to the Senior Communications Strategist, External Relations, the Communications Strategist, External Relations supports team members working on public affairs activities, creating and coordinating content for the Bank’s channels and platforms to keep a range of audiences informed and engaged.

The Corporate Communications department works collaboratively to engage external and employee audiences in building public understanding and transparency about the work of the Fed.  We are a team made up of communications strategists, media and government relations practitioners, social media strategists, writer/editors, user experience and visual designers, multimedia specialists, content managers, product managers, and digital strategists.

This position requires a cover letter as part of your application materials. 

Principal Accountabilities

Develop relationships with subject matter experts and collaborate with both teammates and colleagues from around the Bank to proactively identify compelling storytelling opportunities for the Boston Fed’s website(s), intranet, and social media channels.
Propose and implement creative solutions to communications challenges for range of internal and external audiences, ensuring alignment with the Bank’s strategic goals and objectives. Coordinate with cross-disciplinary Corporate Communications colleagues to achieve the most comprehensive results possible.
Leverage qualitative and quantitative data and analysis to inform communications strategies and meet business objectives.
Work with stakeholders to determine proactive communications strategy to drive media coverage of Boston Fed research, publications, and initiatives.
Contribute to Bank’s outreach and engagement strategies, designed to increase public understanding of the Bank and Federal Reserve System. Help field inquiries from government offices, external partners, and public.
Other Accountabilities

Perform other duties as assigned.


This position is not required to directly supervise others, but may be asked to provide informal guidance to more junior team members.

Knowledge and Experience

Bachelor’s degree, ideally with a major in communications, public relations, journalism, or political science. (Possessing journalistic instincts, as well as a keen interest in financial services, economics, and financial matters, a plus.)
3-5 years of related job or internship experience.
Excellent organizational, communication (both oral and written) and interpersonal skills.
Must be able to handle the demands of sensitive and sometimes urgent communications in a complex organization with calm, poise, and tact.
Must be detail-oriented, able to be involved in and advance a variety of tasks simultaneously, and a problem solver.
Must enjoy collaborating with colleagues and working independently.
Must have experience with Microsoft Office applications – including Word, Excel, PowerPoint, and Teams – and experience with a variety of social media channels and platforms. Experience with content management tools a plus. Experience interacting with members of the media, preferred.

The Federal Reserve Bank is committed to a diverse, equitable and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

Only applications with cover letters will be considered. Candidates will be asked for writing samples as part of the interview process.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

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